Shipping & Returns
Shipping Policy
At Noir Apparel, we are delighted to offer delivery services to our valued customers in Egypt and Qatar. We strive to ensure that your shopping experience with us is convenient and efficient. Orders placed with us typically arrive within approximately 3 business days from the date of purchase, depending on your location and local customs clearance procedures. We work diligently to process and ship your order promptly, keeping you informed every step of the way. Should you have any questions or require further assistance regarding your delivery, our customer service team is always available to assist you. Thank you for choosing Noir Apparel—we look forward to delivering exceptional service and products to you.
Return & Exchange Policy
At Noir Apparel, we hold every customer in the highest regard, valuing your satisfaction above all else. Our commitment to you extends to ensuring that each interaction with our store is characterized by respect and attentive service. While we do not offer refunds as a standard policy, we understand that finding the perfect fit is crucial. Therefore, in accordance with your rights, we are pleased to offer size exchanges if your purchase does not meet your expectations in terms of fit for a small fee determined on your location. We kindly ask that items for exchange are in unworn condition, with the tag intact and accompanied by proof of purchase. The product is to have been unworn, contain no stains, no damage, and shouldn't have been washed. Contact us via email, Instagram, or by our phone number to request a exchange. Our aim is to make your shopping experience with us seamless and enjoyable, and we are here to assist you every step of the way. Thank you for choosing Noir Apparel—we look forward to serving you with the utmost care and consideration.